Think Brighter! Digital Strategies & Solutions LLC DBA PinPacer (“we”, “us”, or “our”) wants you to feel confident purchasing PinPacer. This Refund Policy explains when and how you can request a refund. It forms part of our Terms and Conditions of Sale.

7-Day Refund Window

PinPacer is sold for a one-time payment. If PinPacer isn’t right for you, you may request a full refund within 7 days of your purchase date.

The 7-day period begins on the date your payment is completed. Refund requests must be received by us before the end of the seventh day.

How to Request a Refund

To request a refund, email us at [email protected] with the subject line “Refund Request” and include:

• your full name;
• the email address used to purchase PinPacer; and
• your date of purchase.

You do not need to give a reason for your request, although we welcome any feedback that helps us improve PinPacer.

How Refunds Are Issued

Approved refunds are issued to the original payment method used for your purchase. We cannot issue refunds to a different card, account, or payment method.

We will confirm your refund by email once it has been processed. Depending on your bank, card issuer, or payment provider, it may take several business days for the refund to appear on your statement.

Loss of Access

When your refund is processed, your access to PinPacer will end. This includes your account and any features, schedules, or content stored within PinPacer. We recommend saving or exporting anything you wish to keep before requesting a refund.

After the 7-Day Window

Refund requests received more than 7 days after your purchase date are not eligible for a refund, except where required by applicable law.

Your Statutory Rights

Nothing in this Refund Policy limits any rights you may have under applicable consumer protection laws. Customers in the European Union, European Economic Area, or United Kingdom should also review the Right of Withdrawal section of our Terms and Conditions of Sale.

Changes to This Policy

We may update this Refund Policy from time to time. The version in effect on your purchase date applies to your purchase.

Contact Us

For questions about this Refund Policy, please contact us: